Terms of Service

1. Scope of Application

These Terms of Service (hereinafter "Terms") apply to all contracts between Tedix GbR, Winterfeldtstraße 21, 10781 Berlin (hereinafter "Provider" or "Tedix") and its customers (hereinafter "Customer" or "User") regarding the use of software solutions and services provided by Tedix (hereinafter "Services").

These Terms apply exclusively. Conflicting or deviating terms and conditions of the Customer shall not become part of the contract unless Tedix expressly agrees to their validity in writing.

The Services of Tedix are directed exclusively at entrepreneurs within the meaning of § 14 German Civil Code (BGB). Contracts with consumers within the meaning of § 13 BGB are excluded.

2. Service Description

2.1 Scope of Services

Tedix offers a cloud-based platform for the development, management, and operation of AI-powered applications (hereinafter "Platform"). The Platform enables customers to create and operate AI apps with Model Context Protocol (MCP) infrastructure.

The specific scope of services is determined by the pricing tier selected by the Customer and the associated service descriptions on the Provider's website as well as individual agreements with the Customer.

2.2 Availability

Tedix strives for high availability of the Platform. However, 100% availability is not technically feasible. In particular, maintenance work, capacity loads, and events beyond the Provider's control (e.g., force majeure, third-party fault, etc.) may lead to short-term disruptions or temporary suspension of the Service.

Scheduled maintenance work will be performed outside of regular business hours whenever possible and will be announced to the Customer in advance.

2.3 Changes to the Scope of Services

Tedix reserves the right to change, expand, or discontinue the Services provided at any time, provided this is reasonable for the Customer and does not disproportionately affect the Customer's legitimate interests. Material changes will be communicated to the Customer in advance.

3. Contract Formation and Registration

3.1 Registration

Use of the Services requires registration. The Customer is obligated to provide complete and truthful information during registration and to update this information promptly in case of changes.

3.2 Contract Formation

By registering, the Customer makes a binding offer to conclude a usage agreement. Tedix accepts this offer by activating the Customer account or by express declaration of acceptance.

The contract is concluded in English. The contract text is stored by the Provider and made available to the Customer in text form (e.g., by email) after contract conclusion together with the Terms.

4. Usage Rights and Customer Obligations

4.1 Usage Right

Tedix grants the Customer a non-exclusive, non-transferable, and non-sublicensable right to use the Platform in accordance with these Terms and the selected pricing tier for the contract term.

4.2 Customer Obligations

The Customer is obligated to:

• Use the Platform only within the framework of applicable laws and regulations
• Not upload or distribute any content that violates applicable law, infringes third-party rights, or violates public morals
• Not take any measures that could impair or overload the functionality of the Platform
• Treat access credentials confidentially and protect them from third-party access
• Inform Tedix immediately if there are indications that access credentials have been misused

4.3 Prohibited Uses

The Customer is specifically prohibited from:

• Decompiling, disassembling, or reverse engineering the Platform or parts thereof
• Performing automated queries (e.g., by bots, crawlers, or spiders) without express consent
• Circumventing or manipulating security mechanisms
• Sending spam or other unsolicited messages
• Uploading malware, viruses, or other harmful code

5. Prices and Payment Terms

5.1 Prices

The prices published on the Provider's website at the time of order apply. All prices are exclusive of the applicable statutory value-added tax unless otherwise stated.

5.2 Payment Terms

Payment is made in advance for the respective selected billing period (monthly or annually). Billing is processed through the payment provider selected by the Customer.

In case of payment default, Tedix reserves the right to block access to the Platform until outstanding amounts are settled. This does not affect further claims.

5.3 Price Adjustments

Tedix reserves the right to adjust prices with an advance notice period of at least four weeks before the end of a billing period. The Customer will be informed of price changes by email. In the event of a price increase, the Customer has the right to terminate the contract extraordinarily at the time the price increase takes effect.

6. Contract Term and Termination

6.1 Contract Term

The contract is concluded for the term selected by the Customer (monthly or annually). The contract automatically renews for the respective selected billing period unless terminated in due time.

6.2 Ordinary Termination

Both parties may terminate the contract with 30 days' notice to the end of the respective billing period. Termination must be in text form (e.g., email).

6.3 Extraordinary Termination

The right to extraordinary termination for good cause remains unaffected for both parties. Good cause exists for Tedix in particular if:

• The Customer is in default with the payment of fees for more than 30 days despite a reminder and extension of time
• The Customer violates material provisions of these Terms and does not remedy the violation within a reasonable period despite a warning
• The Customer takes actions relevant under insolvency law

6.4 Consequences of Termination

Upon termination of the contract, the Customer's right of use expires. Tedix is entitled to delete all Customer data after the end of the contract. The Customer should therefore back up their data before the end of the contract.

7. Data Protection and Data Security

7.1 Data Protection

The processing of personal data is carried out in accordance with applicable data protection regulations, in particular the General Data Protection Regulation (GDPR). Details can be found in Tedix's privacy policy.

7.2 Customer Data

Insofar as Tedix gains access to the Customer's personal data as part of the service provision, this is done exclusively on behalf of the Customer. In this case, the Customer remains the controller within the meaning of the GDPR. The details are regulated in a separate data processing agreement.

7.3 Data Security

Tedix takes appropriate technical and organizational measures to secure data against loss, destruction, falsification, manipulation, and unauthorized access. Security measures are continuously adapted in accordance with technological developments.

8. Warranty

8.1 Notification of Defects

The Customer must notify defects immediately after their discovery in text form (e.g., by email). The defect notification should contain as precise a description of the defect as possible.

8.2 Supplementary Performance

In the event of a defect, Tedix is entitled to choose between supplementary performance by defect removal or re-performance of the service. The Customer will support Tedix in defect removal whenever possible.

8.3 Exclusion

Warranty claims do not exist in the case of only insignificant deviation from the agreed quality, only insignificant impairment of usability, natural wear and tear, or damage that occurs after transfer of risk due to faulty or negligent handling, excessive use, or special external influences.

9. Liability

9.1 Liability for Intent and Gross Negligence

Tedix is liable without limitation for damages resulting from injury to life, body, or health based on an intentional or negligent breach of duty by Tedix or an intentional or negligent breach of duty by a legal representative or vicarious agent of Tedix.

Furthermore, Tedix is liable without limitation for damages based on intent or gross negligence by Tedix or on intent or gross negligence by a legal representative or vicarious agent of Tedix.

9.2 Liability for Simple Negligence

In the case of simple negligent breach of material contractual obligations, Tedix's liability is limited in amount to the damage foreseeable at the time of contract conclusion and typical for the contract. Material contractual obligations are those whose fulfillment is necessary to achieve the purpose of the contract.

9.3 Limitation of Liability

Otherwise, Tedix's liability is excluded. This also applies to the personal liability of Tedix's employees, representatives, and organs.

9.4 Data Loss

Tedix is only liable for the loss of data to the extent that the damage would have occurred even with proper data backup by the Customer. The Customer is responsible for regular backup of their data.

10. Confidentiality

The parties undertake to keep confidential all confidential information of the other party obtained in connection with contract initiation and performance and to use it only for the fulfillment of the contract. This obligation continues after the termination of the contract.

11. Copyrights and Intellectual Property Rights

11.1 Rights to the Platform

All rights to the Platform, including all copyrights, trademark rights, and other intellectual property rights, remain with Tedix or its licensors. The Customer is only granted the usage rights expressly granted in these Terms.

11.2 Rights to Customer Content

The Customer retains all rights to the content they upload to the Platform. However, the Customer grants Tedix the right to store, process, and use this content to provide the Services.

12. Changes to the Terms

Tedix reserves the right to change these Terms with effect for the future. Changes will be communicated to the Customer in text form at least six weeks before they take effect. If the Customer does not object to the validity of the new Terms within six weeks of receipt of the notification, the amended Terms are deemed accepted. Tedix will specifically point out the Customer's right to object and the significance of the objection period in the change notification.

If the Customer objects, Tedix is entitled to terminate the contract ordinarily at the time the changes are scheduled to take effect.

13. Final Provisions

13.1 Applicable Law

These Terms and all legal relationships between Tedix and the Customer are governed by the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

13.2 Place of Jurisdiction

If the Customer is a merchant, legal entity under public law, or special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contract is Berlin. The same applies if the Customer does not have a general place of jurisdiction in Germany or if their residence or habitual abode is not known at the time the action is filed.

13.3 Assignment

The Customer is not entitled to assign or transfer rights and obligations under this contract to third parties without the prior written consent of Tedix.

13.4 Severability Clause

Should individual provisions of these Terms be or become invalid or unenforceable, the validity of the Terms shall remain otherwise unaffected. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision whose effects come closest to the economic objective pursued by the contracting parties with the invalid or unenforceable provision.

14. Contact

If you have questions about these Terms, you can reach us at the following address:

Tedix GbR
Winterfeldtstraße 21
10781 Berlin
Germany

Email: hello@tedix.dev